U-Tapao Rayong-Pattaya International (UTP)
45.3
km
Suvarnabhumi (BKK)
121.0
km
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Fun Family Pool!
“The pool area was a highlight of our stay, featuring a thrilling water slide that brought endless joy to the kids. We spent hours enjoying the fun!” view full review
Spacious and Clean
“I loved the spaciousness of the room; it provided plenty of comfort! The beds were pristine and made for a perfect night's sleep.” view full review
Delicious Breakfast!
“Breakfast was good with a great selection of items. It was a fantastic way to start each day of our stay.” view full review
Accessible and Convenient
“The hotel provided great access to all facilities, making it easy for all guests to enjoy their stay comfortably.” view full review
85/7 Moo 9 Pattaya central Rd. T.Nongprue T.Nongprue
Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
Convenient location
Near shopping mall
Rude staff
Basic and outdated rooms
6.8/10
Nice
Rooms
6.9
Location
8.0
Service
6.0
Dining
6.9
Guest reviews
6.8/10
based on 7 reviews
6.7
6.7/10 based on 781 reviews
Sydney
United Kingdom,
March
2024
5.2/10
The hotel is located near Central Festival Shopping Mall. The rooms are very basic with old AC units, not as shown in pictures, and the staff can be rude. On the bright side, it's conveniently close to the mall.
Rooms
5.0
The rooms are basic with old AC units, not matching the pictures. Staff can be rude.
Service
5.0
The service inside the office room and at the poolside can be rude and embarrassing. The staff behavior needs improvement.
Location
8.0
The hotel is near Central Festival Shopping Mall, a highlight of the property. It's convenient for shopping and dining.
Dining
6.0
The dining experience is okay, with options for both vegetarians and non-vegetarians. Nothing extraordinary.
Facilities
5.0
The hotel offers standard facilities.
Convenient location
Rude staff
David
United Kingdom,
February
2024
7.2/10
The hotel offers nice and modern rooms, but they are very small. The cleanliness is good, and the bed is comfortable. However, there is still no storage space other than a hanging rail. The ceiling paint is starting to flake, but there is a redecorating program in progress in vacant rooms.
Rooms
7.0
The rooms are nice and modern, but very small. The bed was comfortable, and cleanliness was maintained. Lack of storage space other than a hanging rail is a downside.
Service
6.0
The service was a mix of rude and friendly. Some staff members need training to improve their behavior, while others were extremely helpful and provided excellent service, like Mr Jamie at the reception who assisted with booking a hotel in Bangkok and taxi arrangements.
Location
8.0
The location is very good, near Central Festival Shopping Mall, making it convenient for shopping. The hotel offers a quiet and relaxing atmosphere despite being central.
Dining
7.0
The dining experience was good with options suitable for both vegetarians and non-vegetarians. However, there is room for improvement to enhance the overall dining experience.
Facilities
8.0
The facilities provided were satisfactory, including room service, dry cleaning, housekeeping, and laundry services. Tour packages and assistance were also available.
Paul
United Kingdom,
November
2023
7.8/10
The hotel offers basic rooms with old AC but is undergoing redecoration. The staff are lovely and helpful, especially with car bookings and little reminders. It's a good place to relax, close to city attractions and the beach. The dining options are adequate, though not ideal for some tastes.
Rooms
7.0
The rooms are clean and the bed is comfortable, but storage is limited to a hanging rail. Some maintenance issues with flaking ceiling paint were noted, but it seems they are renovating vacant rooms.
Service
9.0
The staff are friendly and cooperative, providing good service for car bookings and other needs.
Location
8.0
The hotel is well-located, offering a quiet and clean environment with easy access to city attractions and a short walk to the beach.
Dining
7.0
Facilities
8.0
The facilities are sufficient for a comfortable stay.
Billy
United Kingdom,
August
2023
7.4/10
The hotel is ideally located, near the Central Festival Shopping Mall and offers a nice pool bar, clean rooms, and a tasty breakfast. The rooms are spacious and clean, with convenient laundry facilities on-site. However, the service at the poolside and the adjacent hotel needs improvement, as some staff members were rude. Overall, a good option with some room for enhancement.
Rooms
8.0
The rooms are superb and very clean, offering spacious and clean accommodations. Laundry facilities are available for a reasonable price.
Service
6.0
While some staff members could be friendlier and more helpful, the majority are very friendly and willing to assist with various services.
Location
9.0
The location is perfect, within a few steps from the fruit market and street food of Pattaya, making it convenient for exploring the city. However, the early morning noise may disturb late-night guests.
Dining
7.0
The dining experience caters mostly to Indian and Pakistani tastes and offers an egg station for variety. However, the options might not be suitable for all guests.
Facilities
7.0
The hotel provides adequate facilities, including a nice pool bar and an egg station for dining needs.
Great location
Rude service
Beatrice
United Kingdom,
July
2023
7.0/10
The hotel feels more like a typical government guest house or service apartment, especially catering to the Indian clientele. The rooms are spacious and decent. The service, although informative about Pattaya tourist spots, can be a bit cold and could use some improvement. The dining options are good for both vegetarians and non-vegetarians, offering a variety of cuisines. Overall, the facilities are satisfactory.
Rooms
7.0
The rooms are big and good.
Service
6.0
The service could be more efficient.
Location
8.0
The location is the highlight of the property, near the shopping mall and beach.
Dining
7.0
The dining offers good options for Indian and Chinese cuisine.
Facilities
7.0
The facilities are satisfactory.
Matt
United Kingdom,
May
2023
6.8/10
The hotel has really bright rooms with a nice view of the pool, but it can be noisy till early morning. The cleanliness is commendable, and the bed is comfortable, but storage for clothes is lacking. The staff seems to show preference towards Indian guests, and there are ongoing redecorating efforts in empty rooms.
Rooms
7.0
The rooms are bright with a nice view of the pool, but noise can be an issue, affecting sleep quality. The cleanliness is top-notch, and the comfortable bed compensates for the lack of storage space. Some maintenance issues like flaking ceiling paint are being addressed through a redecorating program.
Service
5.0
The staff can be rude, especially towards Indian guests, lacking basic courtesy. However, there are exceptions like the friendly and helpful receptionist Mr Jamie. The service quality varies, with some instances of poor behavior that can be embarrassing.
Location
8.0
The location is very good, near Central Festival Shopping Mall, making it convenient for shopping and accessing attractions. While the noisy environment and proximity to bars and restaurants could be an issue, the central location offers easy access to city attractions.
Dining
7.0
The dining experience caters well to both vegetarian and non-vegetarian guests. The focus seems to be on Indian and Pakistani flavors. However, there are limitations in the dining options, and the range may not suit all tastes.
Facilities
There is no specific feedback indicating exceptional or poor facility experiences.
Tom
United Kingdom,
April
2023
7.2/10
The hotel offers superbly clean rooms with comfortable beds and a nice view of the pool. However, there is currently limited storage space for clothes, and some areas need a touch-up, though redecorating is ongoing.
Rooms
8.0
The rooms are superb and very clean, with a bright atmosphere and a view of the pool. Just a note that storage space is lacking, and some areas may need touch-ups.
Service
7.0
The service was polite and accommodating. However, there were instances of unhelpful and rude behavior, particularly by Tony at the reception.
Location
7.0
The location is very good, near Central Festival Shopping Mall and accessible to all attractions in the area. However, noise levels could disrupt the peace at times.
Dining
7.0
The dining experience is satisfactory, with options for both vegetarians and non-vegetarians.
Facilities
7.0
The hotel provides laundry services at an additional cost, with drying available for a fee. Guests can enjoy a pool bar and clean rooms, but noise levels might be a concern for some.